Team Lead

Job description

The Opportunity: We are seeking a Team Lead to join Your Selling Team (YST), Technologent’s in-house sales support and customer engagement organization. YST delivers campaign-based outreach, sales support, and inside-sales services for our clients. The Team Lead is responsible for leading a team of representatives to successfully execute client projects, drive results, and deliver outstanding customer experiences. This role combines people leadership, project coordination, and performance management in a fast-paced, client-focused environment. - Role: Team Lead - Experience: 3+ years - Employment Type: Full Time - Location: Chadron, NE Responsibilities: Project and Performance Management: - Develop and maintain a strong understanding of each client’s products, services, programs, and project goals. - Manage assigned client projects, including communication, reporting, and oversight of the project lifecycle. - Track and drive team productivity to ensure goals, service levels, and quality standards are consistently met. - Utilize CRM tools (e.g., Salesforce, NetSuite) to support project tracking, reporting, and data accuracy. - Verify accuracy of reports and dashboards related to tea...