Entry Level BDC Representative

Job description

Franklin Sussex Auto Mall is looking for both entry level and experienced BDC Representatives! Location: Sussex, NJ Compensation: Base + Commission + Sign-On Bonus for Experienced Candidates About the Role: We’re looking for motivated and customer-focused Business Development Center (BDC) Representatives to join our dealership’s internet sales team. This is an entry-level opportunity with strong earning potential, ideal for someone eager to break into automotive sales or grow an existing skill set. What You’ll Do: - Respond promptly to internet inquiries, leads, and customer questions - Schedule appointments for the sales team - Follow up with customers via phone, email, and text - Maintain accurate records in CRM systems - Provide a professional, friendly first impression of the dealership - Work closely with the sales team to help drive showroom traffic What We’re Looking For: - Strong communication skills (phone, email, and text) - Positive attitude and willingness to learn - Basic computer skills and ability to multitask - Customer service or call center experience is a plus - Automotive experience is a bonus—but not required Sign-On Bonus: Candidates with prior BDC, internet s...