Senior Associate, Client Experience

Job description

About you A hungry, strategic, creative, collaborative client expert who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is: - Team oriented “we” over “I” - Positive and inspirational - Energized and charismatic - Humble and inquisitive - Agile and adaptable About us: A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of: - Conversation-starters - Storytellers - Strategist - Digital natives - PhD-level scientists - Writers - Designers - Builders About the role: We are seeking a dynamic Senior Associate to support one of our largest digital-first accounts. In this role, you will help manage day-to-day account needs while collaborating closely with junior staff members, providing guidance and oversight to ensure work is delivered efficiently and at a high standard. You will also serve as a key client contact, helping maintain strong relationships and ensuring seamless communication between internal teams and the client. The ideal candidate ha...