Customer Service Manager, Airport Customer Experience - DEN

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. - ​ This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. - The pay range for this position is $50,000 to $84,000, taking into account the qualifications and experience of the selected candidate. What you'll do: - ​Drives operational excellence - Creates an environment that cares for our frontline team members and celebrates the team successes - Leads airport team to perform their work in a safe, effici...