Technical Support Technician

Job description

Skilled Worker / Semi-Skilled Worker | Full-Time | Quality, Health, Safety and Environment Technical Support Technician The Technical Support Technician provides technical support and improves processes in the manufacturing of wind turbine blades. Responsibilities: - Owner of Technical Support processes within assigned production area - Ensure that production processes may be conducted safely - Work closely with Production staff to ensure that the production plan is met - Assist with the troubleshooting of process problems and implement solutions which reduce downtime and minimize maintenance costs - Monitor process equipment performance to identify potential errors and implements solutions to eliminate reoccurrence of those problems - Lead and co-facilitator of process improvement projects - Lead technology transfer projects, new process introduction, and production capacity expansions - Update and audit Bill of Material for assigned process area - Responsible for creation, validation, and maintenance of Production Work Instructions - Develop and update process procedures to ensure that documentation is accurate and understandable. - Provide technical support to the factory's prod...