Customer Service Account Manager

Job description

POSITION SUMMARY: Are you looking for more than just a job? Join Matthews International , a company with over 175 years of success and stability . As a global leader in memorialization, we take pride in our craftsmanship and commitment to quality — and it all starts with our people. Customer Service Account Manager- the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency. WHY YOU'LL LOVE WORKING WITH US!: - Job Stability: We’ve been around for 175 years — and we’re still growing. - Career Growth: We believe in promoting from within. - Respectful Culture: You’re not just a number — you're part of the team. - Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution. - Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms. - Paid Holidays: Celebrate special...