Documentation and Authorization Specialist

Job description

Overview Symbria is looking to hire a Documentation and Authorization Specialist to our Team! The primary responsibility of the Documentation and Authorization Specialist is to obtain signatures from licensed practitioners and patients on required therapy documentation in accordance with established procedures and in compliance with state and federal regulations. This position assists in obtaining insurance authorizations for therapy and populating approval data in designated system(s) and provides administrative assistance and support to the Symbria Rehab management team as needed. Work Schedule: - Monday-Friday 8:30 to 5pm CST Responsibilities: - Procure physician signatures on therapy Plan of Care (POC), physician orders, and delayed certification forms per established procedures timely and accurately. - Monitor progress of outstanding documents awaiting signature, contacting practitioners via telephone when necessary. - Provide feedback to IT department regarding issues or optimization opportunities with the POC software. - Research physician contact information to populate databases. - Populate signed POC information into NetHealth. - Fax and/or call insurance plans with POC i...