Lead Service Designer

Job description

Company Description Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. The challenge: For our customers and Partners, UW just needs to work – there when you need it, and invisible when you don’t. Just like flicking a switch. Our proposition to customers is simple, but for our technology teams, the behind-the-scenes complexity is what makes it so interesting. Learn more about life in our Tech teams here . Got your attention? Read on…: Job Description: We looking to hire our first Lead Service Designer, to drive strategic systems thinking, exceptional collaboration, and advanced design craft at Utility Warehouse. You will be responsible for defining the bar for seamless, end-to-end customer experiences, ensuring that work across our digital, human, and operational touchpoints aligns with a clear Service Vision and delivers measurable user and business outcomes. While other Leads focus on specific product interfaces...