Strategic Account Manager

Job description

Strategic Account Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote) Location: Either Wilmington, DE or Logan, UT Hours: Wilmington, DE- 11am-8am ET; Logan, UT- 9am-6pm MT We are currently seeking a Strategic Account Manager (SAM) for our Digital Brand Services (DBS) business division. As a SAM in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face- to -face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed. What You'll Do For Us: ​ What technical skills, experience, and qualifications do you need? - Build relationships with B and C-Level Executives to gain a deep understanding of customers’ business and goals/KPIs; - Proactively educate clients about industry developments and potential impacts to their business and online strategy; - Provide clients wit...