Senior AI Engineer

Job description

Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. The Role: Working closely with the respective Engineering Manager, you’ll be a Senior/Intermediate Software Engineer who designs and scales the services that power our AI-driven products What you’ll do: Architect and build backend services that power LLM-based agents and clinical automations. Design robust APIs & data models that are secure, observable and easy for other teams to extend. Optimise performance and cost—...