Service Delivery Administration Assistant

Job description

We currently have an opportunity for a Service Delivery Administration Assistant to join our Health & Education team and play a key role in supporting contractor compliance, service delivery coordination, and day‑to‑day administrative operations across the ANU contract. Reporting to the Contract Manager, you’ll help deliver high‑quality outcomes that support our essential services and client experience. What You’ll Do: This role offers a broad scope, with key responsibilities including: Supporting contractor management activities, including onboarding, compliance checks and maintaining records within the contractor management system. Raising purchase orders, receipting goods and services, and assisting with invoice validation and finance administration. Providing professional, customer‑focused administrative support, including handling calls, emails and day‑to‑day enquiries. Coordinating incoming and outgoing mail and maintaining organised administrative systems. Working collaboratively with internal teams and service partners to ensure smooth, compliant and timely service delivery outcomes. What You’ll Bring: Strong administration experience with the ability to multitask, prioriti...