DISPATCHER

Job description

Job Summary: A Dispatcher, under the supervision of a manager, is responsible for communicating with drivers, school district personnel and parents for daily routes, trips and extra-curricular activities of students for our clients. The Dispatcher has significant, daily contact with all levels of Company personnel and as necessary. This position requires considerable judgment, diplomacy and discretion and the ability to communicate clearly. The Dispatcher deals regularly with sensitive and/or confidential information and therefore must exercise extreme care in maintaining confidentiality and privacy. Duties/Responsibilities: · Communicating with schools, parents, drivers and aides; · Answer telephone inquiries and communicate on two-way radio · Assist manager with ensuring employees report to work as scheduled and all vehicles are staffed for the day; assigns substitute drivers, as needed; plans, schedules and assigns drivers for special transportation, including field trips, athletic events, public charters etc. using software and maps; · Observe and track route timing; Assist in developing routes, busloads, bus stops and schedules when necessary · Read and follow established Scho...