Specialist Accounts Receivable

Job description

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth. What you’ll be doing: - Collect cash for open Accounts Receivable. - Follow up on a regular basis with the customer until a payment resolution is received. - Escalate to the Team Lead if/when problems or concerns arise. - Ability to research Accounts Receivable issues and reconcile payment remittances. - Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers. - Adhere to collection strategies and completion of tasks to include and not limited to on account cash, escalations, credit review, etc. within expected SLA - Promptly resolve billing and Accounts Receivable issues while identifying potential opportunities for process improvement - Independently perform root cause analysis on customer issues. - Independently work with customer to negotiate significantly p...