Project Coordinator

Job description

Description Ready to Shine? Open a New Window of Opportunity! Are you a master of organization with a passion for people? Renewal by Andersen —the nation’s largest start-to-finish window replacement company—is looking for a dynamic Project Coordinator (Customer Experience Specialist) to join our growing operations team! We believe in the power of TEAM (Together Everyone Achieves More). In this fully in-office role based out of Renton, WA , you will be the ultimate guide for our homeowners, ensuring their window and door transformation is smooth, efficient, and absolutely world-class from start to finish. What You’ll Be Doing: - Be the MVP of Customer Fulfillment: Serve as the welcoming voice and first point of accountability, updating customers on every exciting next step of their project. - Drive the Process: Take ownership of assigned projects, completing all back-office magic to move them seamlessly through to the scheduled installation. - Solve Puzzles: Monitor back orders, troubleshoot hurdles before they escalate, and collaborate across departments to keep things moving. - Communicate Like a Pro: Keep our internal TEAM in the loop prior to installation, managing updates effor...