Community Manager (Contract)

Job description

About the Role If you’re equal parts builder, operator, and storyteller, this role is for you! We’re looking for a creative, highly organized Community Programs Manager (Contract) to help scale and operationalize our customer community and advocacy programs. This is a hands-on role for someone who loves turning ideas into well-run programs, thrives in a fast-paced environment, and above all, gets genuinely excited about creating meaningful experiences for customers. You’ll partner closely with the Senior Customer & Community Marketing Manager to deliver high-impact community initiatives that drive retention, advocacy, and long-term customer growth. Key Responsibilities: - Partner with the Senior Customer & Community Marketing Manager to support the execution of community programs, events and initiatives - Help draft and send community and advocacy communications so our customers feel informed, included and always connected to what matters most - Assist with customer storytelling by identifying success stories, spotlighting wins, and creating experiences that make customers feel seen and valued - Partner with the Senior Customer & Community Marketing Manager to bring our advocacy in...