Front of House Operations Manager - London

Job description

Purpose of the Role Savills manage a wide range of commercial and residential real estate assets across UK, including multi occupied office buildings. Savills Workforce+ FOH is the inhouse service provider for Front of House services in a number of these commercial assets. Our ambition is to be the supplier of choice for our internal customers, delivering a service to match the best in the market. FOH is currently recruiting for a Front of House Portfolio Operations Manager to oversee the front of house operations across a number of different locations and clients, based in London with travel required to other sites outside of London across UK. The portfolio is mixed and includes buildings with one and multiple team members from commercial and residential settings, either operating Monday to Friday or 24/7; the leadership style needs to be adapted to meet the requirements of each role and site. The role of the Portfolio Operations Manager is to look after a portfolio of front of house operations, providing guidance and direction to all direct reports, whilst creating and cultivating a culture of service excellence to strengthen customer satisfaction, team leadership to optimize emp...