Technical/Junior Litigation Support Analyst
TransPerfect · London, England, GB
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of o...
Job description
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. This will be 1:00 PM – 10:00 PM (evening shift) Summary: Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies. Description: · Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case. · Troubleshoot any tech-related issues; both internally and externally. · Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs. · Handle multiple projects and jobs to ensure deadlines are met. · Ensure smooth transition of work between day and evening shifts. · Develop and utilize strong analytical skills to research potential solutions and determine appropri...