Service Program Manager Manufacturing
Foxconn Industrial Internet - FII · Houston, Texas, US
The successful candidates will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate between Fo...
Job description
The successful candidates will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate between FoxConn service centers to ensure all aspects of each after-sales business project are flawlessly executed. Duties and Responsibilities: Supply Chain Operation Coordination: - Coordinate internal resources for the flawless execution of supply chain projects. - Ensure that all projects are delivered on-time, within scope and within budget. - Weekly and daily project meeting and review with clients. - Overall global service backlog and hit rate KPI monitor. - Monitor and support spare part PO and fulfillment KPI. - Track account service performance, specifically to analyze the successful completion of short and long-term goals. - Work with team and client on digital transformation project. Corporate Initiatives: - Participates in cross-group or corporate initiatives that aim at improving corporate competitiveness, service quality and cost savings. - Supports knowledge management of corporate initiatives and best practices and works in conjunction with project management to facilitate training on best practice initiatives. - Attend...