Service Delivery Specialist

Job description

Job Description: At Sparklight and Cable One, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of these states (AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT, VT). What you will do to contribute to the company's success Supports the Carrier channel by coordinating the delivery of Sparklight suite of products for carrier customers. Responsibilities include providing documentation, service status updates, and deployment progress to internal teams and external carrier contacts. Acts as a liaison between carriers and internal stakeholders throughout the lifecycle of each project. Oversees multiple deployment projects for carrier customers. Ensure accurate reporting and tracking for each deployment, including site surveys and construction milestones. Maintains a high level of satisfaction for internal teams and carrier partn...