Tech Support

Job description

At BESTSELLER, tech isn’t just about systems; it’s about people. When things run smoothly, our teams can focus on what they do best. And that’s where you come in. We’re looking for a Tech Support colleague who enjoys solving problems, helping others, and making everyday tech just work. If you like variety, take ownership, and get energy from helping people move forward, this could be your next step. What’s the role about?: You’ll be the first point of contact for tech support across our Amsterdam office, helping colleagues both onsite and remotely. From quick fixes to more complex issues, you’ll play a key role in keeping our teams connected, productive, and supported. You’ll be part of our Office team. A hands-on, friendly group focused on creating a smooth and positive experience for everyone at BESTSELLER. What you’ll be working on: Support people, not just systems: - Provide first-line support via ServiceNow, chat, phone, and in person - Troubleshoot hardware, software, and account issues across Windows, macOS, and Microsoft 365 - Help colleagues with everything from access issues to setup questions Keep things running smoothly: - Set up laptops, meeting rooms, and equipment fo...