Cage and Caesars Rewards Manager - Full Time (Planet Hollywood)

Job description

The Manager of Cage and Caesars Rewards operations is responsible for maintaining proper departmental procedures expenditures and day-to-day departmental operations. With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR. - Supervise and direct subordinate Casino Cage/CR staff to include: selection, training, discipline, employee evaluation performances, scheduling, and counseling. - Oversees the daily operation of the Cage/CR Department at one or multiple properties - Lead organization with methods and actions that are ethical and in full compliance with all applicable laws and regulations. - Demonstrates superior customer service skills and reinforces our Customer Satisfaction objectives through training, coaching and guest interactions. - Responsible for creating and implementing new ways to increase Caesars Rewards enrollments, e-mail, Caesars Rewards Visa credit card, play by Caesars Rewards app acquisitions and retention percentages and awareness of CR leisure spending, Gift Cards and other CR allia...