JobMesh

Front Office Manager

Accor · Seattle, Washington, US

Company Description The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has...

Job description

Company Description The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways. Job Description: At Fairmont Hotels & Resorts, providing engaging, sincere, and personalized service is at the heart of how we turn moments into memories for our guests. As Front Office Manager, you will lead our Front Desk and Royal Service teams with purpose and authenticity, serving as a role model for Fairmont service excellence. You will inspire and develop a team of service ambassadors, ensure seamless Front Office operations, and consistently deliver warm, thoughtful, and memorable guest experiences. This role is responsible for driving continuous improvement in colleague engagement and guest satisfaction, maximizing revenue performance, and championing the hotelwide Accor Live Limitless loyalty program as an integral part of the guest journey. What's in it for you: - Salary of $80,000 - $85,000 / year - Employee travel program offered discounted rates in Fairmont's and Accor worldwide...