Senior Manager Regional Operations (m/f/d)

Job description

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We are the UKs fastest growing intercity coach network and are looking to expand our operations team. The launch of Flixbus is revolutionizing the UKs intercity coach market. We are now looking to expand our strong, dynamic and ambitious team to support our growth. We are searching for a driven, passionate and experienced Senior Operations Manager (m/f/d) to join our team in the UK! About the Role: - Ensure high‑quality service delivery across the UK network by developing scalable processes, governance, and policies, and by fostering strong relationships with partner operators - Work with partner operators and network planning to analyze punctuality, maintain service reliability, and ensure vehicles meet Flixbus’ customer promise, including robust cleaning standards - Support partner operators with driver training to uphold a strong passenger experience, recognising drivers as key brand representatives - Onboard new partner operators to enable the company’s targeted growth and collaborate with opera...