Inside Sales Representative (Low Voltage / Contractors)

Job description

We are seeking an Inside Sales Representative to join our team in Carol Stream and support our contractor market! As an Inside Sales Representative, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. Responsibilities: Qualifications: ** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.** - Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. - Increases orders by suggesting related items, explaining features, and checks customer’s buying history. - Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. - Identifies ways for continuous improvement of processes. - Prepares, generates, and follows u...