Member Services Rep Part Time Weekend Morning

Job description

Position: Member Services Rep - Part Time - Weekend/Morning We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience!Some of your responsibilities will include: Customer Service/Front Desk Activities: - Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. - Answer phones in a friendly manner and assist callers with a variety of questions. - Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. - Respond to member questions and concerns in a timely and professional manner. - Conduct beverage or merchandise purchases on the point to sale system. - Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: - Go above and beyond to keep the front desk area and lobby clean and orderly. - Regular...