Server - Harry's
Bass Pro Shops · US
POSITION SUMMARY: The Premium Server has the responsibility to serve all guests in an assigned station by providing courteous, knowledgeable and efficient se...
Job description
POSITION SUMMARY: The Premium Server has the responsibility to serve all guests in an assigned station by providing courteous, knowledgeable and efficient service that meets and exceeds guest’s dining expectations. EXPERIENCE/QUALIFICATIONS: - Supports a strong commitment to world class guest service and ensures a pleasant and enjoyable dining experience for restaurant patrons. - Completes training requirements and follows service standards as trained. - Greets guests promptly and courteously in assigned workstation. - Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging. - Knowledgeable with all food and beverage offerings as well as allergens in menu items. - Knowledgeable with spirits, beers and cocktails and is able to describe each, making recommendations. - Knowledgeable with wines and wine pairings, assisting guests with selecting wines with food. - Effectively uses suggestive selling techniques. - Records food and beverage orders, enters orders into computer system, monitors status of order preparation and safely transports order from kitchen to guest. - Moni...