Manager Guest Services

Job description

Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest’s most stunning mountain settings. We believe in creating moments that matter — for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle. Position Overview: Join the leadership team at Mt. Hood Meadows as our Guest Services Manager, where you’ll help shape exceptional mountain experiences for thousands of guests each season. This dynamic leadership role oversees all aspects of Guest Services operations, including Concierge, Ticketing, Pass Holder Services, Guest Communications, Program Sales, Transportation, Meadows Learning Center support, and Rental Sales coordination. We’re looking for an experienced hospitality leader who thrives in fast-paced environments, leads with positivity and accountability, and is passionate about delivering memorable guest experiences in a mountain resort setting. As a key operational leader, you’ll guide and develop a large seasonal team, collaborate across departments, and play an essential role in daily resort operations during the winter se...