Server

Job description

Server- To provide a memorable dining experience for every guest through personalized service that will bring them back. ESSENTIAL FUNCTIONS: - Smile and welcome every guest to Friendly’s, acknowledge new and returning guests differently. - When drink orders are received at greeting, arrive with them on a tray. - Always recommend a specific appetizer. - Enter orders into POS immediately. - Always recommend upgrades sincerely, i.e.; ‘Would you like to upgrade to loaded waffle fries or a large sundae?’ - Always recommend dessert by pointing out specific products, use the menu as a visual aid. - Make each guest feel important and special, especially kids! - Look for ways to go above and beyond for your guests and coworkers. - Own the entire dining experience. - Be the final quality control checkpoint, be proud of everything. - Have impeccably neat uniforms, tables, and welcome areas that are always set and ready to go. - Offer a sincere, personal welcome to every guest entering the restaurant. - Smile and make eye contact. - Anticipate the guest’s needs and react before they need to ask. - Create an emotional attachment to our restaurant by helping our guests create great memories.