Game Technician 1 (Full-Time; Varied Shift) $17.00/hour

Job description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Game Technician I: DEPARTMENT: Games Performance GRADE/FLSA STATUS: H11—Non-Exempt BADGE TYPE/COLOR: Key--Blue: REPORTS TO: Supervisor, Games Performance, DR Game Performance Supervisor SUPERVISES: N/A: JOB SUMMARY: This is an entry level position that provides service to internal and external guest while ensuring gaming devices receive maintenance, repairs, perform projects, and test gaming equipment in a timely manner to ensure maximum opportunity of availability. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: - Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values - Conduct preventative maintenance on gaming devices - Maintain a sense of urgency in responding to calls over the radio - Take initiative to provide internal and external service to guest, coworkers and supervisors - Conduct manufacturers I/O tests - Observe repairs conducted by higher Level Game Technicians - Invoke service recovery - Perform ticket in/out, and multi-denomination testing on gaming devices in accordance with internal controls - Translate and e...