Sr. Director, Governance, Risk, and Compliance (GRC)

Job description

Job Description JOB SUMMARY: At Nordstrom, trust is foundational—to our customers, our employees, and our partners. The Senior Director of Governance, Risk, and Compliance (GRC) plays a critical role in protecting and enabling that trust by ensuring the company can innovate, grow, and serve customers securely and responsibly. This role is central to safeguarding the Nordstrom brand while supporting exceptional, frictionless customer experiences across an omni‑channel business. The Senior Director of GRC is a highly visible leader responsible for building and maturing a modern, enterprise‑wide GRC function. This leader ensures governance, risk, and compliance are not barriers to progress, but strategic enablers of secure growth, digital transformation, and operational excellence. Partnering closely with the CISO and senior leaders across Technology, Legal, Finance, HR, and the business, this role translates complex cybersecurity, regulatory, and enterprise risks into clear, actionable insights that inform executive decision‑making. Success requires strong executive presence, deep GRC expertise, and a service‑oriented mindset—balancing rigor with pragmatism in a customer‑facing envir...