Clinical Applications Support Specialist

Job description

Job DetailsJob Location: NEUROLOGICAL ASSOCIATES OF TUCSON PC - TUCSON, AZ 85718Position Type: Full TimeGeneral Summary: The Clinical Applications Support Specialist is a nonexempt role responsible for the implementation, support, and optimization of clinical applications to ensure alignment with organizational policies, regulatory compliance, and workflow efficiency. The role includes end-user support, training, and collaboration on improvement initiatives across clinical departments. Essential Job Responsibilities: Acts as a subject matter expert and provides ongoing support to end-users on day-to-day functionality of clinical applications. Identifies and troubleshoots application issues, escalating to Clinical Applications Supervisor or the application vendor for resolution or direction. Assists Clinical Application Supervisor in managing projects related to clinical application issues. Participates in the testing for new or modified clinical applications functionalities. Supports and maintains clinical compliance within clinical applications. Manages and documents support inquiries through the organization’s ticketing system to ensure timely resolution and knowledge tracking. M...