Claims Examiner III Team Leader

Job description

Job DetailsLevel: ExperiencedJob Location: Involuntary - Unit 3 - Remote - All States, PA 19107Position Type: Full TimeEducation Level: High School Diploma or GEDSalary Range: $89,000.00 - $99,000.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: Admin - Clerical POSITION SUMMARY: Under the oversight of the Area Manager, the Claims Examiner III – Team Leader reports to the Claim Supervisor and/or Area Manager and is responsible for managing all aspects of Auto Liability and PIP/No-Fault claims from inception through resolution, within established authority and company guidelines. In addition to maintaining an active caseload, the Team Leader provides day-to-day guidance and technical support to Claims Examiners, ensuring consistency, quality, and adherence to best practices. This role requires frequent interaction with clients, claimants, TRISTAR management, and internal staff. The Team Leader may also assist in mentoring and supporting Claims Examiners who report functionally to the role, while partnering with the Supervisor on escalations, training, and performance-related matters. DUTIES AND RESPONSIBILITIES: Provides guidance, support and some supervisory directions t...