Administrative Assistant/PRP Coordinator (On-Site)

Job description

Job DetailsJob Location: OMHC PRP Baltimore - Baltimore, MD 21218Salary Range: $40,000.00 - $50,000.00 SalaryFLSA Classification: Non-Exempt Salaried Essential Functions: The Administrative Assistant coordinates the office operations to ensure efficiency and compliance with company policies. The role is vital in working with clients to ensure requests are handled timely and providing exceptional customer service. Other responsibilities and administrative duties include but are not limited to: Managing phone calls for the office including upper management and incoming and outgoing correspondence Greeting, welcoming, and assisting all visitors Managing the client schedule for field staff by scheduling appointments, follow-ups, etc. Preparing client invoices Opening and Closing the Office Retrieving emails and voicemails Coordinating with counselors for any cancelations Placing reminder/courtesy calls to confirm appointments w/clients Scanning lab reports, gas receipts, maintenance records, and related medication documents Managing the contact log for all client interactions such as rescheduling, same day cancels, no shows, and missed transportation etc. Conducting outreach to new and...