Care Facilitator

Job description

Our Company Abode Care Partners: Overview: As a member of our Abode Care Partners team, the Care Facilitator will be responsible for supporting day-to-day administrative tasks and ensuring high quality customer service for our partner facilities and patients. This pivotal role is responsible for building providers schedules, ensuring patients are seen timely, according to ACP Care Paths, and conducting outreach for pending appointments. Responsibilities: - Partners with providers to ensure daily appointments meet Care Path requirements, and RVU production goals. A key contributor to ACP meeting provider optimization efforts - Timely communication and confirmation about upcoming appointments with patient/caregiver/facility. Responsible for schedule adjustments, or cancellations upon request from providers or patient/caregiver/facility - Coordinate translation services as needed to ensure we’re able to clearly communicate with patients - Ensure all active patients have a future scheduled appointment, in alignment with ACP’s care model - Utilize and analysis scheduling reports/dashboard to identify scheduling gaps, new admission, or discharges - Proactively outreach to Regional Admini...