RN- MD Live Virtual Primary Care- Remote

Job description

Position Description The position is full-time and 40 hours a week. The shift will be five 8-hour shifts between the hours of 11AM-7PM EST Monday through Friday with rotating Sunday’s. While the organization will do its best to keep you in your scheduled shifts, schedules are subject to change, or you may be required to ‘float’ to other service lines based on business needs. The RN VPC Staff Member is part of the telehealth clinical team, which is devoted to the delivery care services in an online and fast-paced setting. The RN supports MD Live providers and clinical operations. Strong telephone triage, assessment, communication skills, and computer skills required. Essential Job Functions: - Apply Professional Standards: Utilize current evidence‑based nursing practices and the ANA Code of Ethics in all aspects of patient care. - Provide Telehealth Support: Use MD Live technology to assess patient needs, determine telehealth appropriateness, and coordinate care with providers. - Triage & Assess: Conduct comprehensive telephone triage, gather pertinent information, and recognize escalation cues. - Coordinate Patient Care: Serve as a liaison between patient and provider; address post...