Specialist, Customer Metering Solutions (Non-Union)

Job description

Specialist, Customer Metering Solutions (Non-Union) Full-time, 35 hours/ week, Hybrid: Location: Brampton (Kennedy Rd), Markham (Addiscott) or Vaughan (Cityview) Status: This position is to fill a current vacancy Salary Grade: 14 ($87,992- $109,990 annually) At Alectra, we energize a brighter future by empowering our workforce through the talent of tomorrow's bright minds. We promote a culture that encourages collaboration, celebrates innovation and supports lifelong learning. We are committed to creating a safe and inclusive workplace where everyone succeeds and has the opportunity to make a meaningful difference. Are you a customer-focused and analytical professional with a passion for problem-solving and continuous improvement? This role plays a key part in supporting Alectra’s 1.1 million customers through the mass deployment of AMI 2.0 meters. You will investigate and resolve meter installation exceptions, partner with customers to address technical concerns, and help improve processes and communications to enhance the overall customer experience. This position blends customer engagement, data analysis, and cross-functional collaboration to ensure timely, effective, and compli...