Housekeeping Supervisor

Job description

Westin Virginia Beach Town Center is looking for a Housekeeping Supervisor. Must have experience in hotel housekeeping and flexible. We offer medical, dental, vision, short term disability insurance, paid time off, hotel discounts and 401(k). Overview: The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel. Key Duties & Responsibilities: - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. - Ensure that assigned staff have reported to work; document any late or absent employees. - Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities. - Assign designated guest room keys and beepers to assigned staff. - Maintain accurate record of such and ensure security of keys. - Communicate additions or changes to the assignment sheets as they arise throughout the shift. - Inspect supply levels of floor closets. - Assign designat...