Guest Services Associate

Job description

Location: Geisinger Wyoming Valley (GWV) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Responsible for providing a high level of customer service to all guests entering system facilities. Enhances service-oriented environment by welcoming patients and visitors. Serves as an easily accessible and identifiable source of campus and local area information. Performs appropriate screening procedures for patients, guests and vendors. Job Duties: Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. - Warmly welcomes patients, visitors, vendors and guests to the Geisinger facility. - Creates positive first and last impressions. - Ensure screening and visitation policies and procedures are adhered to for patients, guests and vendors. - Opens car doors and assist patients and visitors safely in and out of their vehicles. - Assists patients w...