client service coordinator
Banfield Pet Hospital · Sacramento, California, US
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for...
Job description
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Opening Statement: Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION: The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Description - External ESSENTIAL RESPONSIBILITIES AND TASKS: and pets to ensure superior client care and maximum productivity of the veterinary medical team. and efficiently run hospital to support the needs of our wellness plan clients. encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. hospital services information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt s...