Manager, Inflight Amenities

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: - This team is part of our Onboard Products team within the broader Customer Experience Design & Strategy organization. - This role plays a critical part in leading cross-departmental efforts to ensure our in-flight amenities and soft goods deliver a world-class customer experience that is enjoyable and consistent. - This role has broad exposure through collaboration with many stakeholder teams across the company on projects that impact our most premium customers inflight and in our lounges. What you'll do: - Lead the strategy, product development and implementation of American’s customer experience related to inflight amenities and soft goods which includes amenity kits, interior kit items like cosmetics, slee...