Executive Director, Client Engagement - J.P. Morgan Private Client

Job description

Join JPMorganChase and shape the future of client engagement. As Executive Director, Client Engagement, you will set the vision and lead the strategy, innovation, and execution of initiatives that drive client retention, deepening, and acquisition. Partner with senior leaders and cross-functional teams to deliver scalable, insight-driven solutions that power business growth and outstanding client outcomes. As an Executive Director, Client Engagement in JPMorgan Private Client, you will lead the strategy and delivery of initiatives that strengthen client engagement and focus on retention, deepening, and acquisition. You will drive business growth by lending actionable insights and accelerating innovation to improve end-to-end client outcomes. Job responsibilities: - Define the strategy and roadmap for centralized client insights and acquisition workflows; lead end-to-end execution. - Drive innovation to anticipate client behavior and needs – develop predictive insights and enable the business to respond quickly and effectively. - Align stakeholders and operating model by coordinating cross-functional and cross-business partnerships to improve client experience and business outcomes....