Front Desk Representative - North Tampa

Job description

Position Summary: Responsible for ensuring all aspects of the check in and check out process are handled in an organized and efficient manner including collecting co-pays, deductibles, and patient balances, obtaining credit card on file agreements, and scheduling follow up appointments, diagnostic testing, and specialty injection appointments. The Rep is responsible for preparing paperwork at the start and end of the clinic day, to include verifying all charge slips have been completed, batching daily collections, reconciling missing tickets, creating claims (if applicable), and maintaining correct balance in cash box Qualifications: High School Diploma. 2 years experience in a medical environment. Key Responsibilities: · Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter. · Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice. · Informing patients of any delays in clinic/wait times. · Providing patient with the intake tablet and instructions on how to use the tablet. · Assist patients...