Patient Food Service & Utility Ambassador

Job description

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), is looking for a Patient Food Service and Utility Ambassador to join our Patient Services team in Springfield, MA. SCHEDULE: RESPONSIBILITIES: At Baystate Health, we know that exceptional care goes beyond clinical treatment—it’s in every interaction, every detail, and every meal Patient Food Service & Utility Associate play an essential role, helping to deliver safe, high-quality meals while maintaining a clean, efficient kitchen environment that directly supports patient health and recovery. Patient Meal Service & Customer Care - Part-time, 16 hours a week - 11 :30am-8:00pm - Ability to work rotating days, including weekends and holidays - Assist patients and families with menu selections based on dietary needs, preferences, and allergies - Verify diet orders and ensure full compliance with nutrition guidelines - Accurately assemble meal trays and snacks according to prescribed diets - Deliver meals and supplements using proper patient identification procedures - Support patients with tray setup and collaborate with nursing staff - Record meal intake and com...