General Manager

Job description

JOB DESCRIPTION: Job Purpose: Lead overall store operations and profitability with responsibility for achieving sales, payroll, and operating contribution results. Hire, develop and inspire a top-performing store team who drive the business and exceed customer expectations. Champion company initiatives, ensuring timely execution of short and long term retail strategy and action plans. Hold team accountable for upholding brand values, standards and policies. Responsibilities include but are not limited to: - Develop and execute strategy to drive sales and build customer loyalty through store programs including; networking, culinary classes and events, credit card, gift registry and community outreach. - Model exemplary service and ensure managers perform effective floor supervision to drive sales while maintaining exceptional customer service and visual presentation. - Recognize and motivate associates to build loyal customer relationships. - Train and motivate all associates through on-going programs in sales, customer service and product knowledge. - Prepare associates for increased levels of responsibility, using individual development plans and 'Division of Responsibility' assig...