S2 Operations Specialist

Job description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The S2 Operations Specialist plays a critical role within the Recoveries Management team, ensuring the accurate and timely processing of all client and Debt Collection Agency (DCA) file transfers, payment reconciliation, and query resolution. This role is essential for maintaining contractual Service Level Agreements (SLAs) and supporting key client relationships. The successful candidate will be a detail-oriented, proactive, and resilient professional capable of managing multiple priorities under pressure. This is a 6-month Fixed Term Contract Salary - £21,900 pro-rata: What you’ll do: File Management & Data Integrity: Ensure the complete and timely loading of all client inbound and DCA inbound files into the TDX Plato system, strictly adhering to established Service Level Agreements (SLAs) and client operations manuals. Manage and report individual account or transaction line exceptions (rejections) that fail to load into Plato, providing prompt handshake files to clien...