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Patient Care Coordinator- Temp to Permanent

COPE Health Solutions · New York City, New York, US

The Patient Care Coordinator provides telephonic member outreach services to members enrolled in a COPE Health Solutions client health plan’s Medicare Advant...

Job description

The Patient Care Coordinator provides telephonic member outreach services to members enrolled in a COPE Health Solutions client health plan’s Medicare Advantage (MA) plan. This person will build strong relationships with members and providers to stay engaged in member medical care and medication adherence. Patient Care Coordinators are committed to removing the member’s barriers to care by identifying critical resources for members, helping them navigate through health care services and systems, and promoting member health. They work closely with the Care Team, which may include doctors, nurses, and other clinical staff to support positive client health outcomes. FLSA Status Non-Exempt Salary Range $18.00-$25.00 per hour Reports To Director Direct Reports None Location Onsite Travel None Work Type Temp to hire Schedule Full Time Position Description: - Telephonic outreach to engage assigned members to close identified quality gaps . - Receive daily contact list of assigned members to outreach. - Complete telephonic outreach to assigned members and necessary providers to complete scheduling for appropriate appointments. - Establishes close relationships with and serves as a point of...