Senior Software Engineer

Job description

Job Description Job Description: We’re looking for a well-rounded Senior Software Engineer to be part of our Vikings team in Copenhagen, Denmark. As a key member of this team, you’ll architect, build, and evolve both backend and frontend features powering next-generation experiences in our Help Center, with a strong focus on conversational help center initiatives and the ongoing upgrade of our theming platform and it’s templating APIs. This is a full stack role, ideal for someone eager to deliver impactful product experiences for millions of Zendesk end users and help shape the future of customer support technology. Our team takes on a variety of complex challenges often spanning across organizations and products and touching many different technologies and a variety of stakeholders. We are a dynamic team that values clear communication, a deep understanding of the problems we tackle, and an open-minded approach to suggestions. Our team members are great at articulating their ideas, willing to ask for help when needed, and eager to collaborate with others to find the best solutions. What you’ll be doing: Lead the efforts in building a new Help Center experience centered around a co...