Veterinary Client Care Associate / Receptionist

Job description

Willows Veterinary Hospital and Referral Service are recruiting for a professional Client Care Associate to join their team. This is a permanent full-time position working 37.5 hours per week. The hours will be 1300-2100 Monday to Friday . You will be required to work 1:3 weekends Saturday and Sunday 1300-2100, that week, the days off will be Friday before the weekend and Monday after. We would love to hear from you if you have an interest in working within the veterinary sector, enjoy interacting with clients and have a passion to learn and develop within a caring, progressive company. Working in our state-of-the-art referral centre, you will learn from the best. Willows provides an amazing opportunity for a rewarding career, working with an exceptionally friendly, professional, and dedicated team. Your role and responsibilities: - Welcoming all clients and visitors to the hospital - Answering telephones and diverting or taking messages, ensuring prompt delivery and accurate details. - Monitoring practice email and directing enquiries to the relevant department - Accurately inputting patient data into the computer system as required - Dealing with all general enquiries, explaining...