Patient Navigator

Job description

Pay Range:$25.00 - $28.45 Provides a wide variety of support and assistance to patients at the ELMC clinic. Welcomes, assists and directs patients, families and visitors and ensures a positive experience. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more. Key Essentials Functions and Accountabilities of the Job Provides customer services to patients, visitors, and public. Maintains consistent patient flow. Greets customers, families and visitors in a professional manner and determines needs. Functions as first point-of-contact for directing customers to medical and health related services Answers incoming phone calls, aids or directs call appropriately Answers questions about SEARHC providers and locations; ser...