Teamcenter Support Engineer (Entry-Level)

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description: Job Title: Entry-Level Teamcenter Support Engineer Job Location: Irving, TX (Remote) About the job you’re considering: Teamcenter Support Engineer is an entry-level position responsible for providing Level-1 application support for Siemens Teamcenter PLM. The role focuses on user support, basic issue resolution, ticket management, and routine operational tasks, while learning Teamcenter concepts and support processes under the guidance of senior team members. Your Role: - Provide L1 support for Teamcenter users using defined SOPs and runbooks. - Assist users with login issues, navigation, and basic functional queries. - Support Items, BOM viewing, datasets, and simple workflows. - Log and manage tickets in ServiceNow / Remedy / JIRA. - Perform routine application heal...